Shipping policy

At TOVEGOLF, we are committed to delivering a smooth, reliable, and transparent shipping experience. Each item is made to order with premium craftsmanship, ensuring exceptional quality from production to delivery.

United States Shipping

We offer fast and reliable shipping across the United States. All delivery timelines begin after production is complete.

Standard Shipping

  • Flat Rate: $6.95
  • Estimated Delivery: 5–8 business days

Expedited Shipping

  • Flat Rate: $12.95
  • Estimated Delivery: 3–5 business days

Free Shipping

  • Automatically applied on orders $75+ within the United States

International Shipping

We ship worldwide. International shipping rates and delivery times vary depending on destination and will be calculated at checkout.

  • Estimated Delivery: 7–20 business days
  • Delivery times may vary due to customs processing and local carrier delays

Please note that international shipments may experience additional delays depending on your country’s customs procedures.

Production Time

All TOVEGOLF apparel is made to order to ensure premium quality and reduce waste.

  • Production Time: 3–7 business days
  • Orders containing multiple items may ship separately to ensure faster delivery

Please note that shipping timelines begin only after production is completed.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number and link.

  • Tracking updates may take 24–48 hours to appear depending on the carrier
  • If tracking does not update immediately, please allow some time for system processing

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by your local government.

  • These charges are not included in the product or shipping price
  • All customs fees are the responsibility of the customer

We recommend checking with your local customs office for more information before placing an order.

Additional Information

  • Delivery times are estimates and may vary due to carrier delays, holidays, or unforeseen circumstances
  • Address changes must be requested within 12 hours of placing an order
  • Once production has started, orders cannot be modified or canceled
  • Shipping timelines begin after production is complete

FAQ

Orders & Production

How long does it take to make my order?
All TOVEGOLF apparel is made to order. Production typically takes 3–7 business days before shipping begins.

Can I change or cancel my order?
Orders may be changed or canceled within 12 hours of purchase. After production begins, orders cannot be modified or canceled.

Why do items ship separately?
Because each item is made to order, multi-item orders may ship separately to ensure the fastest possible delivery.

Shipping

How long does shipping take?
Shipping begins after production is complete.

  • United States: 5–8 business days (Standard), 3–5 business days (Expedited)
  • International: 7–20 business days depending on destination and customs

Do you offer free shipping?
Yes, we offer free standard shipping on all U.S. orders over $75.

How can I track my order?
Once your order ships, you will receive a tracking email. Please allow 24–48 hours for tracking updates to appear.

Returns & Exchanges

What is your return policy?
Due to the made-to-order nature of our products, we only accept returns for:

  • Defective or damaged items
  • Incorrect items received
  • Manufacturing or printing errors

Do you offer size exchanges?
We do not offer size exchanges as each item is custom-made. If an incorrect size is received due to an error on our side, we will replace it.

How do I report a damaged or incorrect item?
Please email us within 7 days of delivery at tami@tovegolf.com with your order number and clear photos of the issue.

International Orders

Will I be charged customs or import fees?
Yes, international orders may be subject to customs fees or import taxes. These charges are determined by your local government and are the responsibility of the customer.

Product & Quality

What materials do you use?
TOVEGOLF apparel is made using premium performance fabrics, including recycled polyester, four-way stretch blends, and breathable mesh materials.

Will colors vary between orders?
As all products are made to order, slight color variations may occur between batches due to digital printing processes. This is normal and part of the production method.