SHIPPING

Do You Offer Free Shipping?

We occasionally offer free U.S. shipping promotions on qualifying orders throughout the year. Promotions may vary depending on seasonal campaigns and collection launches.

What Are Your Shipping Rates?

• Standard Shipping: $5

• Premium Shipping: $8

• Express 2–3 Day Shipping: $25

Shipping costs are calculated during checkout based on package size and delivery location.

Where Do You Ship?

Tove Golf currently ships across the United States and selected international locations including Canada, the UK, Australia, and South Korea.

Do You Offer Local Pickup?

Yes. Customers located near our fulfillment area can select local pickup during checkout. Pickup availability may vary depending on business hours.

When Will My Order Ship?

Orders placed Monday–Friday before 12 PM PST are usually processed the same business day. Weekend and holiday orders are processed the next working day.

How Long Does Shipping Take?

Most domestic orders arrive within 5–10 business days. Express shipping options are available for faster delivery. International delivery times may vary.

Where Is My Package?

Once your order ships, you’ll receive a confirmation email with tracking details. Tracking updates may take up to 24 hours to appear.

Marked Delivered But Not Received?

Please check around your property, with neighbors, or household members first. Carriers may sometimes mark packages as delivered before final drop-off. If your order still hasn’t arrived after 3 business days, contact our support team for assistance.

RETURNS & EXCHANGES

What Is Your Return Policy?

We accept returns on unworn items in original condition with tags attached within 30 days of delivery. Exchanges may be accepted up to 45 days depending on product availability.

How Do I Start A Return?

Our return process is fully online. Simply use the Returns Portal with your order information to request a return or exchange.

Do You Offer Free Return Labels?

Orders protected with return coverage are eligible for complimentary return labels. Labels must be used within the specified timeframe.

Do You Charge Restocking Fees?

We do not charge restocking fees for items returned in original condition. Worn or damaged items may be subject to additional fees or refusal.

How Long Do Refunds Take?

Refunds are processed after returned items are inspected. Please allow up to 10 business days for the refund to appear in your account.

Do You Offer Price Adjustments?

We do not provide price adjustments for purchases made before promotional sales or limited-time offers.

SIZING

What Does “One Size” Mean?

One Size products are designed to fit most customers comfortably with adjustable or flexible sizing.

How Do Your Polos Fit?

Our polos feature a modern athletic fit designed for both comfort and performance. Product-specific measurements are available on each product page.

What Does “True To Size” Mean?

If you normally wear a certain size, we generally recommend choosing your regular size for the best fit.

What Size Should I Choose?

Fit preferences vary from person to person. We recommend reviewing product measurements, fit notes, and customer reviews before purchasing.

PRODUCTS

An Item Is Sold Out — Will It Return?

Some limited and seasonal collections may not restock once sold out. You can sign up for back-in-stock notifications on eligible products.

Where Is Your Apparel Manufactured?

Our apparel is produced through trusted global manufacturing partners selected for premium quality and craftsmanship.

Why Do Customers Love Tove Golf Apparel?

Because premium golf style should feel as good as it looks — modern fits, elevated comfort, and performance-driven design built for everyday wear.

WHOLESALE & BULK ORDERS

Do You Offer Wholesale Partnerships?

We are open to strategic partnerships with retailers and golf-focused businesses aligned with the Tove Golf brand.

Do You Offer Bulk Discounts?

Yes. Bulk pricing may be available for larger orders, corporate events, teams, and collaborations.

Do You Have A Physical Store?

Currently, Tove Golf operates online while preparing future retail experiences and pop-up opportunities.

Can I Visit Your Office?

Visits are available by appointment only to ensure our team can provide the best experience possible.

Still Need Help?

For additional questions regarding orders, products, shipping, or collaborations, contact the Tove Golf support team and we’ll be happy to assist you.